If I asked you to name the single most powerful word in marketing, which word would you choose? Many people claim it’s “free,” while others insist on “sex” or something similarly salacious. But none of those answers is correct. The most powerful word is one of the most common and simple words in English, and … Read more
A quarter-century ago, when I started my business (in the days when nearly all websites were blue), I spent time in online groups that catered to the small-business crowd. I was looking for sound advice, but found little. One conundrum really seemed to vex visitors to those sites. “When writing about my business, should I … Read more
Wonder how well your next ad, website, or brochure will communicate with your readers? Here’s a simple test that’s remarkably powerful. Count the number of times that your company’s name appears in the text. Then count the number of times words “we,” “us,” and “our” appear in there, and add it to your first number. … Read more