Back in high school, I learned a valuable lesson about marketing materials while working as a dishwasher for a chain steakhouse. Washing dishes may be the grimiest job in most eateries, but I didn’t mind it. There were clear objectives and performance measures, the work was predictable, my co-workers left me alone, the radio made … Read more
Wondering what you’ll do if you can’t come up with a decent topic for a particular day’s blog post? Prepare in advance by developing some “evergreen” posts. What do I mean by an evergreen post? It’s simply a post that provides general information, will always be appropriate for the audience, and isn’t time-sensitive. If you’re … Read more
You launched that new marketing campaign three months ago, and you’ve had it. Sales just haven’t increased. So you’ve decided to toss it aside and come up with something new. Bad idea. And I say “bad idea” as someone who benefits financially when companies need brand-new marketing approaches, because it usually means that they need … Read more
Some companies are constantly focused upon staying at the forefront of their industries. But when you take on the mantle of “innovator,” you also assume the responsibility of an educator. That’s because when you stake out new territory, it’s new to everyone else, too. The advantages and superiority of your new approach may be obvious … Read more
I spent a few years working for an advertising agency at which every logo design and brochure had to pass a painstaking critical analysis. At the end of the day, one of the partners put whatever had been created in his briefcase, brought it home, and showed it to his wife. Not surprisingly, new members … Read more
I’ll be the first to admit that the ampersand (that familiar little “&” mark) can be handy now and then. But it’s one of the most-misused tools in the punctuation toolbox. The ampersand is a graphic replacement for the word “and.” Used properly in graphic design, it can even be a thing of beauty — … Read more
Companies and organizations devote an amazing amount of time to agonizing over what their websites should look like. They review a host of different design approaches and spend hours trying to determine exactly how each page should function. Then they slap some content in place. What kind of content? “Take that stuff from our last … Read more
Did you know that public speaking is a bigger source of fear for most people than the idea of dying? Fortunately, most people die only once, but you may face multiple occasions in your career or civic life in which you’re forced to share important information in front of a crowd. There’s a lot of … Read more
We’d have a tough time surviving without quotation marks. A famous writer once observed, “Quotation marks allow us to identify what someone actually says, as opposed to simple statements being made by the writer.” Okay, I’m that writer, but the quote illustrates one of the primary roles of quotation marks. The other is to denote … Read more
Many people regard having to write as sheer torture. Unfortunately, nearly every job or business endeavor demands a certain amount of that torture. The good news is that there’s a simple trick that can make your writing easier and more effective. That trick is starting somewhere in the middle. If that sounds odd, consider that … Read more