Scott’s Blog

WRITE TO MOM, WRITE MORE EFFECTIVELY

Looking for a simple way to write more clearly and effectively? When you begin to write a letter, a memo, or an ad, start writing it to your mother.

Okay, it doesn’t have to be your mother. If you prefer, you could write to your best friend or your Aunt Agatha. The key is that you want to write to someone you know instead to of a faceless customer or peer.

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JUST BECAUSE SOMETHING’S NEGATIVE DOESN’T MAKE IT BAD

We all know that positive thinking is powerful. In fact, from an early age, we’re taught to put on a happy face no matter what happens. And, when I reference something that could be perceived as negative in copy, many clients are quick to request its replacement by something with a bigger smile.

That’s not always a good idea. Sometimes, what’s negative is far more impactful and communicative. For example, if your competition has been falsely suggesting that your product has a flaw that shortens its service life, hitting the misperception head-on is going to be infinitely more powerful than tiptoeing around it.

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SHOULD REPETITION BE REPEATED?

When writing an ad or a brochure (or even a blog post), repetition generally isn’t very helpful. You have a limited amount of time with your reader, and you need to make every word count. Besides, if you mention something once, you usually don’t need to do it again.

I’ve seen people try to apply that same logic to copy for websites. They’ll ask me delete an item or section on one page, noting that another page carries the same information.

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UNCLEAR ON THE CONCEPT – OR THE WORDS

In a recent blog entry, I mentioned an experience in which a client insisted a word that I used really didn’t exist. After writing that, I remembered writing a brochure for an apartment developer, in which I mentioned that the centralized recycling program would “minimize the project’s environmental impact.” “OH, NO!” the client’s manager yelled. “It should … Read more