Online Words Archives - Page 15 of 15

REPEATING YOURSELF ISN’T A BAD HABIT

September 21, 2010 by Scott Flood

I’ve noticed that many companies exhibit an unusual paranoia about repetition. Once they mention something in an ad, a brochure, or on a website, they don’t think they should mention it again. I’ll often hear them react to a recommendation by saying “we promoted that already” or “we already told our customers that.”

The same thing often happens when they’re reviewing copy for a website. “We’ve already mention this on another page, so we shouldn’t repeat it here.” Okay, why not? “Because we don’t want to repeat something we’ve already said.” Again, why not?

SHOULD REPETITION BE REPEATED?

April 27, 2010 by Scott Flood

When writing an ad or a brochure (or even a blog post), repetition generally isn’t very helpful. You have a limited amount of time with your reader, and you need to make every word count. Besides, if you mention something once, you usually don’t need to do it again.

I’ve seen people try to apply that same logic to copy for websites. They’ll ask me delete an item or section on one page, noting that another page carries the same information.

CONNECTIONS MATTER MORE THAN COOLNESS

January 19, 2010 by Scott Flood

“The main thing we want is for this new website to have a cool design.” No, you don’t. “Yes, we do!” Maybe you do, but that’s the wrong place to start. “What do you mean?”

Why do you have the website? “Excuse me?” Why are you investing money in having and redesigning a website? “Oh. Well, we want to get business.” I see, and a cool design is what will get business? “Won’t it?” I don’t know, I’m asking you. After all, you know your customers and prospects better than I do. So they normally do business with people because of cool websites? Since your current website isn’t so cool, why are your current customers doing business with you?”

PENNY-WISE AND WEB FOOLISH?

December 3, 2009 by Scott Flood

I sat in a room full of freelance writers at a recent conference when the subject of websites came up. One of the writers asked if there was any way to develop a website for next to nothing, and she was nearly overwhelmed with suggestions.

My fellow attendees mentioned a host of templates, free sites, and other places where websites could easily be found and created for free or darned close to it. I managed to suppress my anger for a few moments, but eventually had to raise my hand. The moderator nodded my way.

IN GOOD VOICE

November 12, 2009 by Scott Flood

When you’re creating market and communications materials, content and design are important, but there’s a third consideration that deserves your attention: the voice used in the materials. No, not talking about the voice talent used in radio commercials – it’s the voice of the items you put into print.

What do I mean by voice? Ads, brochures, direct mail letters, and other communications tools stand in your place. They sell and inform for you when you can’t be there to do it yourself. In a way, you’re quietly sending a trusted employee into the homes and businesses of your customers and prospects.

REPEATING YOURSELF ISN’T A BAD HABIT

SHOULD REPETITION BE REPEATED?

CONNECTIONS MATTER MORE THAN COOLNESS

PENNY-WISE AND WEB FOOLISH?

IN GOOD VOICE

Contact Scott.

Get your free copy of our special report: The Smarter Strategy for Selecting Suppliers