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CHOOSING CREATIVE SERVICE PROVIDERS, STEP 6: SUCCESS BREEDS SUCCESS

June 26, 2013 by Scott Flood

This is another in a seven-post series on how to choose the right creative service provider (writer, designer, photographer, etc.) for your business or organization. This advice is based on what I’ve seen companies do the wrong way over the years. Hope you enjoy and find it useful!

In business, most of us are judged not on how eagerly we try, but on how well we perform. You should expect no less from a prospective creative services provider. The primary focus of their work should be to support their clients’ business efforts, not to beef up their own portfolios. That’s why you should ask about challenges the supplier has solved for other clients.

Look for specifics, particularly where results are concerned. There’s a big difference between “I think the ad worked pretty well” and “the ad increased sales by 26 percent during the campaign.” Listen for both candor and enthusiasm. The supplier should be proud of a job well done, and he or she should speak favorably and respectfully of the client.

CHOOSING CREATIVE SERVICE PROVIDERS, STEP 5: HOW TO REVIEW A PORTFOLIO

June 12, 2013 by Scott Flood

CHOOSING CREATIVE SERVICE PROVIDERS, STEP 4: CHECK REFERENCES

June 5, 2013 by Scott Flood

Will you be happy with the supplier’s work? That’s the question that many clients ask, and it’s closely related to the one they should be asking — will you be happy with the working relationship?

BONUS POST: A CRUMMY, DEPRIVED CHILDHOOD

June 3, 2013 by Scott Flood

This is a column I wrote several years ago, and thought was worth sharing again.

I guess it’s human nature for people to want their children to have the things they lacked as youngsters. Maybe it’s because we remember how badly we wanted the things our parents couldn’t afford or simply chose to deny us. Or maybe it’s because giving our kids abundance allows us to flaunt our own successes.

But as I get older (and presumably wiser – which my teenagers won’t confirm), I’m beginning to believe that the best way to give kids more is to give them less.

CHOOSING CREATIVE SERVICE PROVIDERS, STEP 3: REALLY A BUSINESS?

May 29, 2013 by Scott Flood

A prospective creative services provider may not need an office address in an expensive downtown tower, but he or she should still follow practices that demonstrate they take their business – and yours – very seriously.

CHOOSING CREATIVE SERVICE PROVIDERS, STEP 2: LOOK FOR LONGEVITY

May 22, 2013 by Scott Flood

The second step is to determine whether your prospective provider is in business for the long haul. That’s important if you’re hoping to establish a long-term working relationship with that provider. You don’t want to be left high and dry in six months if he or she decides to take a full-time job.

CHOOSING CREATIVE SERVICE PROVIDERS, STEP 1: AVOID HOURLY RATES

May 15, 2013 by Scott Flood

This is the first of a seven-post series on how to choose the right creative service provider (writer, designer, photographer, etc.) for your business or organization. This advice is based on what I’ve seen companies do the wrong way over the years. Hope you enjoy and find it useful!

The first step is making sure you avoid the biggest mistake of all, which is to ask your prospective provider “What’s your hourly rate?” Do that, and you’re probably not going to end up with the best provider for your needs and budget.

R.I.P. TO MY FIRST CLIENT

May 1, 2013 by Scott Flood

I just learned that my first client died in early April, and as is often the case in such situations, news of her death triggered many memories. She was one of the nation’s leading celebrities for many years, but unlike so many of today’s fading stars who claw for one more desperate moment in the spotlight, she had gracefully exited from center stage long before we met.

Her name was Maria Tallchief, and at the peak of her career in the 1940s, she was the prima ballerina for the New York City Ballet. More than that, she was widely considered to be America’s first true prima ballerina. At 17, she arrived in New York City and landed an apprenticeship in a ballet company. One of the dancers became pregnant, and Mme. Tallchief stepped into her role. Soon, the American dancer‘s talent eclipsed that of the Russians in the Ballet Russe de Monte Carlo, where she met and soon married celebrated choreographer George Balanchine.

ACCURACY IN VISUALS MATTERS, TOO

April 24, 2013 by Scott Flood

It’s important for copy to be accurate, but it’s every bit as important for the visuals that accompany the copy to be equally accurate. Visuals either lend credibility to the messages being presented, or they detract from it. That’s especially true when they’re related to some kind of technical message.

I saw proof of this when an ad agency I worked for was preparing a major presentation to a new air cargo company client. One element of the presentation was a paint scheme for the company’s airplanes, and the art director assigned to the task had come up with a beauty. The only problem was that his drawing applied the design to a plane that didn’t exist. He had created the outline of it using a nose from this plane, a tail from that one, engines from a third, and so forth.