Scott Flood

Why marketing data and numbers often fail to convince

marketing data and numbers

When it comes to developing marketing and educational messages, many businesspeople and professionals find comfort in numbers. It’s easy to see why, given that numbers are definitive and absolute, without any wiggle room. Sixteen of something is sixteen. $4,863,387.17 is an exact amount of revenue. A specification of 0.0961 inches leaves no room for error. … Read more

How complex supply chains and white papers work together

case studies

Complex supply chains and white papers are a natural combination, because a single white paper can simultaneously share key messages and advantages with several audiences. As an example, let’s say your company makes replacement gaskets for auto and truck engines. Your direct customers are parts distributors who stock products from manufacturers and sell them to … Read more

Direct mail in a digital age

direct mail love

If you’re looking for a better way to get the attention of customers and prospects in this technology-saturated environment, it’s worth taking a look at a channel that was developed in the early 20th century. Many of today’s marketers may dismiss direct mail as a quaint relic, but it remains surprisingly powerful even in an … Read more

Use slow times for a marketing makeover

marketing makeover

Looking for a good way to use those inevitable slow times in your business? Consider tidying up your website and other marketing materials, then toss the obsolete trash. Rarely do I find websites that wouldn’t benefit from a bit of housecleaning. Some are the static sites that are just the same as when they were … Read more

Disagreeing with you doesn’t necessarily mean I’m being disagreeable

disagreement

Most people have an inherent distaste for conflict. So somewhere along the way, society concluded that disagreement is an inherently bad thing. Unfortunately, when it comes to business advice and decisions, that can be a deadly conclusion. Despite that aversion, conflict appears to have become the norm these days. I see two factors behind that … Read more

To influence effectively, try to make people feel, not think

Organizations make many mistakes in marketing communications, but the biggest, most consistent one I’ve seen is the flawed belief the best way to motivate people is to make them think. Successful marketers and salespeople know better. They’ve learned a far more effective way to encourage people to buy your product, use your service, support your … Read more

Preventing PR disasters: two critical rules

Once upon a time, mentioning United Airlines conjured the company’s enduring slogan, “Fly the friendly skies.” A few years ago, a PR gaffe on the company’s part earned it an entirely different image. A 69-year-old passenger who didn’t agree with a gate agent’s decision to “bump” him from the flight was dragged down the aisle, … Read more

Marketing deceit is a terrible strategy

marketing deceit

This week’s mail brought a pastel greeting-card envelope with no return address or stamp. Was it a surprise confession from a secret admirer? A warm thought from a dear friend? I rushed to slit it open. And there I found an internet provider’s latest pitch, ingeniously disguised as a greeting card. Was I amused? Touched? … Read more

Why would companies use white papers?

Boy wondering about asking questions

There are many reasons organizations and individuals use white papers, but the most common is that white papers are one of the most effective ways to convince people that your solution or position is the best one. That’s especially true if your product or service is complicated, innovative, or significantly different from the competition, or … Read more

5 compelling reasons to use a professional white paper writer

professional white paper writer

Why would you need to turn to a professional white paper writer when you consider yourself to be a good writer? There are many advantages to tapping into the expertise of a professional, but I’ve found these five reasons to be particularly beneficial. 1. A professional white paper writer makes better use of your time … Read more