Are typos a big deal? True typographical errors, misspellings, incorrect homonyms and the like all get lumped together under the rubric of “typos” these days. Many people seem to accept them the way we’ve come to accept a certain percentage of rodent parts in the processed food we buy. (You do realize that the government … Read more
I once received an assignment to rescue a doomed newsletter for companies providing towing services to a motor club’s members. The motor club didn’t understand why it was failing. So we conducted a random survey of towing operators. What we heard was enlightening. “I don’t read that rag. It’s nothing but PR for your company … Read more
In a recent entry, I mentioned the value of a good swipe file for newsletter development. Another very handy tool is what are known as “evergreen” articles. What’s an evergreen article? It’s simply a story that provides general information, will always be appropriate for the audience, and isn’t time-sensitive. For a financial institution, evergreen … Read more
A common source of confusion for many company owners and marketers is the world of copyrights and trademarks. While I’ll never claim to be an attorney or an expert on intellectual property, working in the advertising and marketing industry for many years has given me a good practical education in these legal methods for protecting … Read more
There are many reasons that companies will try to handle their marketing communications needs in-house. Sometimes, budget is the primary driver, but more often, there’s a belief that nobody in the outside world could ever understand the company as well as its employees. That’s probably true, and it’s exactly why an outsider offers you … Read more
One of the many lessons I learned during my ad agency days was the importance of a good “swipe” file. Never heard the term? It’s simply a file (or box) where you threw ads, articles, brochures – anything you liked or thought was particularly effective. When you were given a tough assignment, you’d sift through the swipe … Read more
Want to know one of the most effective ways to connect with your audience? Instead of just telling them about you and your product or service, tell them a story. Our roots as humans go back to oral communication, and from the time we were children, stories have captivated us — not just the fairy … Read more
One of the most common advantages people cite about social media is the “fact” that it’s free. Your company can start a Facebook page, set up a LinkedIn profile, give your followers a place for pinning … and none of those things costs you even one cent. Or do they? Granted, they may not … Read more
If your goal is to involve your readers in what you’re writing (or selling), ask them a question or three. While some poorly informed marketers steer away from using questions out of fear that the wrong answers will crop up, the reality is that questions are a time-proven way to engage readers. The key … Read more
“Will instant replay settle baseball’s furries?” That was the headline on an online story in the Hendricks County Flyer. I didn’t read the story, so I’m not sure whether it was a discussion of arguments between mascots or just a misspelling of “furies.” I’m also not sure if someone stumbled onto a miracle … Read more