By the Oxford English Dictionary’s best guess, the English language contains more than a quarter of a million words. And, while scholars and researchers disagree wildly, most concede that the average intelligent person knows somewhere between 10,000 and 50,000 of them. Of course, there’s a difference between knowing 10,000 words and knowing the precise shades … Read more
Back when you were in elementary school, your teacher worked hard to help you understand a concept called homophones. If you’re like most people, homophones bedeviled you then, and they probably still trip you up now and again. What are homophones? They’re those words that sound the same, even though they have very different meanings … Read more
What’s the ideal length of copy for websites and other marketing materials? I’ve noticed a lot of people seem to view themselves as experts on the subject — although what most don’t realize is their answers are based on personal preference or learned prejudice. The simple answer is that the correct amount of copy is … Read more
Our ears frequently deceive us. We hear a word or phrase, make assumptions about its spelling, and then find ourselves using it. Sometimes, we use it correctly, but sometimes we’ve confused it with a similar word. There are many that sound identical but actually have vastly different meanings. Think those misuses aren’t a big deal? … Read more
While the last national election was chaotic, something about it offered an important lesson to companies and organizations with messages to share. Whenever either side took up an issue, they used common language and a common voice. Even more remarkable, they achieved that unanimity almost immediately. It wasn’t magic, nor were the politicos mind readers. … Read more
Whether you consider yourself to be a skilled writer or you dread reaching for the keyboard, writing probably plays a critical role in your daily work. You may not be authoring articles for professional journals, but you probably have to create emails, memos, reports, and other items that require some writing skill. Following a few … Read more
Nobody reads copy anymore. At least that’s what everyone tells me. Nobody pays attention to the printed word, so keep it to a minimum and don’t even think about using a word with more than two syllables. Much as I hate to admit it, there’s some wisdom behind that. Couple the oversupply of information to … Read more
Should you capitalize items in bullet points? Punctuate them? People have strong opinions about matters like these. However, most of the time, what they believe are inviolable rules are actually just styles and personal preferences. People get remarkably worked up about those “rules.” And as someone who creates copy for a living, it’s a constant … Read more
When presenting workshops on writing more clearly, I always tell attendees the most important advice I can offer is to eschew obfuscation. Whether I’m speaking to top execs or folks in the early stages of their careers, that advice provokes blank stares throughout the room. I didn’t create the phrase, but I adore it, because … Read more
“It’s just going on social media, so the usual rules don’t apply, right?” Planning to post a big announcement about his company, he thought there was no need be concerned with grammar and the like. My answer? No, you don’t have to worry about those things … unless you hope to be taken seriously. As … Read more