Writing Advice

When you use quotes, it’s no longer “real”

People often put things in quotation marks to call attention to them or make them seem to be more prominent or important. But those quote marks actually have the opposite effect. When you surround a word with quote marks, it implies that you’re really not telling the truth. If your ads say a bracelet has … Read more

Sincerely, a better way to end letters and emails

As texting becomes more prevalent, the art of letter writing appears to be disappearing. Fortunately, some people still have opportunities to send letters, even if they do so via email. When I was teaching a class about writing better business letters, one participant wondered about the best way to end her missives. Is “sincerely” the … Read more

Is appropriate inappropriate here?

Frequently, copy contains words that don’t really need to be there. A great example is “appropriate,” as in sentences such as “once we review the information, we’ll take appropriate action.” That’s because saying “once we review the information, we’ll take action” is every bit as meaningful and effective. Since it says the exact same thing … Read more

Are you very unique?

Are you unique? That’s good. Are you very unique? Probably not. No, I’m not suggesting that individuality is a bad thing. In fact, it’s a very good thing. And the word “unique” should be a very good word. Unfortunately, it’s misused so often that it is losing its uniqueness. In simple terms, “unique” means “singular” … Read more

I write terrible first drafts

There’s a common misconception about what people like me do for a living: that when our fingers make that initial contact with the keyboard, brilliance flows forth, creating first drafts that are truly works of art. The reality is quite different. If you read my typical first draft of copy for an article, a website, … Read more

Even still more goofs and gaffes

Again and again, I see proof of professional reliance on spellcheckers instead of good old proofreading and editing. Case in point: a Northwest Indiana Times article about funding for safety improvements on the South Shore Railroad. The reporter included this bullet point: “Implementation of Positive Train Control, a federally mandated safety system that tracks the precise location … Read more