Scott’s Blog

UNCLEAR ON THE CONCEPT – OR THE WORDS

In a recent blog entry, I mentioned an experience in which a client insisted a word that I used really didn’t exist. After writing that, I remembered writing a brochure for an apartment developer, in which I mentioned that the centralized recycling program would “minimize the project’s environmental impact.” “OH, NO!” the client’s manager yelled. “It should … Read more

A COMPLEMENT OF COMPLIMENTS

Rarely have I encountered clients who become furious over word choices, but it does happen. I was working on an ad for a company in human resources, and used the phrase “to complement your staff.” Upon reviewing it, the client changed the largest word in that sentence to “compliment.” I changed it back, and the client took a vertical leap into his ceiling.

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MOLLY & BUSH’S MANHOOD (RATED PG-13)

Used book sales are one of the joys of life, because they appeal to two corners of my personality – the reader and the cheapskate. A recent find was a collection of Molly Ivins’s best columns. A native Texan, Molly was one of the sharpest, most fearless, most acerbic political writers of our time, and wherever she is, I’m sure she verified that there was a source of good bourbon before she agreed to go there.

In a column written during then-Vice President Bush’s 1988 presidential campaign, she recounted his tendency to activate his mouth in front of reporters before his brain was fully engaged (an affliction that must have been genetic). It’s a cautionary tale for politicians and writers alike about choosing your words and expressions most carefully.

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A GHOST OF A CHANCE TO PROMOTE YOUR ORGANIZATION

Looking for a new way to promote your organization and build credibility among your audiences? Perhaps you need to find a ghost. No, I’m not suggesting you tag along with Scooby-Doo and Shaggy to a creepy island (besides, we know that the caretaker did it). Instead, consider the marketing value of ghostwritten stories.

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MEANINGFUL IS FAR MORE POWERFUL THAN POWERFUL

Think that sending a more powerful message is the best way to get a rise out of your audience? It isn’t. Power focuses on the message, while the most effective communication focuses on the audience.

What people call “powerful” is often a form of communication by intimidation — and typically offers little more than puffery that people see right through. So much so-called “powerful” language has actually become trite, meaningless, and just plain weak through overuse.

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