Rarely have I encountered clients who become furious over word choices, but it does happen. I was working on an ad for a company in human resources, and used the phrase “to complement your staff.” Upon reviewing it, the client changed the largest word in that sentence to “compliment.” I changed it back, and the client took a vertical leap into his ceiling.
UNCLEAR ON THE CONCEPT – OR THE WORDS
In a recent blog entry, I mentioned an experience in which a client insisted a word that I used really didn’t exist. After writing that, I remembered writing a brochure for an apartment developer, in which I mentioned that the centralized recycling program would “minimize the project’s environmental impact.” “OH, NO!” the client’s manager yelled. “It should … Read more