20 Easy Ways to Write Better for Business: Bits of wisdom from a copywriter — now available instantly on Kindle!

Scott Flood

What Janet’s brief shower can teach marketers

If I mention the word “psycho,” there’s a good chance a certain image will spring to mind. An image in black and white: water trickling into a shower drain, slowly being supplanted by a darker fluid, all punctuated by ear-piercing shrieks. There’s also a good chance that you just shuddered a little. Assuming that image … Read more

White papers support prospects so they can make decisions faster

team writing white papers

White papers support a robust sales approach, particularly in scenarios where the decision-making process involves multiple stakeholders. If your company provides a high-value product or service that significantly influences a prospect’s organization, the primary contact may lack the authority to make the purchase decision independently. Using a white paper can assist them in reinforcing their … Read more

Marketing shouldn’t involve either/or decisions

writing for translation

When people ask me whether they should create an email newsletter, run radio commercials, step up their social media, or use billboards, my answer is always the same: yes. It’s not a matter of being indecisive. It’s just that the expectations of consumers (and by “consumer,” I also mean those who buy business-to-business services and … Read more

Yes, you can become a thought leader

thought leader in chemistry

You’ve seen them in your industry and your community: the names you recognize instantly, sharing their knowledge. We call them thought leaders, and joining their ranks may be easier than you expect. You may have sat in the audience at conferences or other industry meetings, listening to people whose backgrounds were similar to yours. But … Read more

Don’t use yesterday’s words to communicate with today’s consumers

safer schools

Rapidly tap your wrist in front of an AARP member, and she’ll assume that you’re worried about running late. Do the same thing in front of a 23-year-old co-worker, and you’ll get a blank stare. As times and technologies change, expressions based on those technologies change right along with them — and an experience that’s … Read more

Case studies: do people know how smart you really are?

school starts son

What is it that makes you and your company the very best at what you do? How well do your prospects and current customers understand your expertise and capabilities? Do they seem to grasp just how good you are and what separates you from the rest? Most organizations try to convince customers and prospects of … Read more

Best ways to structure white papers for sales efforts

structure white papers for sales call

Before writing the first words, you need to consider how to structure white papers. Unlike a standard brochure, white papers typically range from 1500 to 5000 words, equivalent to 6 to 20 printed pages. Opting for an arbitrary length is not advisable. Allow the content to dictate the length, emphasizing that quality of information takes … Read more