Scott's Blog - Page 42 of 68 - Scott Flood Writing

MAKE IT CONNECT BY MAKING IT REAL

April 9, 2014 by Scott Flood

People relate to other people more readily than to ideas. That’s why one of the most powerful sales tools available to marketers is the “real-life” example. I tossed those cute little quote marks around ral-life, because the truth is that most of those examples are fictionalized.

Now, just because they’re fiction doesn’t mean they don’t reflect the truth. The key is to take a common experience that represents many people, and turn it into a believable (but fictional) character. It’s not illegal or unethical, as long as everyone understands that it’s just an example to explain a concept.

A BULLET POINT IS ONLY A STARTING POINT

April 2, 2014 by Scott Flood

When creating a website, a brochure, or an ad, many people believe that the best approach is to be as simple and straightforward as possible. And, for many of those people, being simple and straightforward means using brief bullet points instead of sentences and paragraphs.

“The only thing that matters is the facts” they say. “Nobody has time for fluff” they insist. “All anyone cares about is the down and dirty” they declare. “We’re far too serious and too busy for anything else,” they aver. “People make decisions by using facts,” they assert.

THERE IS NO HOLY GRAIL IN MARKETING

March 26, 2014 by Scott Flood

From an early age, our minds are trained to pursue the single answer that’s best for any situation. Whether it’s a question on a math test, a color choice for our living room, a career path, or a religion, we tend to believe that there is one single choice that rules out all others.

But when it comes to marketing, that’s rarely wise. Business owners will try to identify the marketing or advertising strategy that will be most productive for them. They’ll try radio advertising, and when that doesn’t produce the results they want, they’ll switch to sending direct mail, and when that doesn’t create a jump in sales, they’ll buy cable TV commercials, and when that falls short of their expectations, they’ll try a new online strategy … and it goes on and on.

IS IT TIME FOR A NEW MARKETING APPROACH?

March 19, 2014 by Scott Flood

You’re just not pleased with the way things are going. Sales seem to be down, despite that new marketing campaign you launched three months ago. And frankly, you’re tired of it. So toss it aside and come up with something new.

Bad idea. And I say that as someone who profits when companies need brand-new marketing approaches, because it usually means that they need a new website, brochures, advertising — all those things they hire people like me to help them create.

NEGLECTING THE MOST IMPORTANT PART OF YOUR WEBSITE?

March 12, 2014 by Scott Flood

When it comes time to develop a new website, companies and organizations spend a lot of time agonizing over what the site should be like. They consider all sorts of different designs and spend hours trying to get the functionality exactly where they want it. They make list after list of possible pages.

And then, they just slap some content in place.

ALL OPINIONS ARE NOT CREATED EQUAL

February 26, 2014 by Scott Flood

I once worked for an advertising agency at which every logo design and brochure had to pass an incredibly difficult test. At the end of the workday, one of the partners would put the piece in his briefcase, bring it home, and show it to his wife. As a result, we produced a lot of work that looked alike, usually using the same two or three colors (which I assume also dominated their home’s décor).

You might chuckle at the idea of a high-powered advertising executive basing his decision about what was best for client needs on Mrs. Executive’s personal likes and dislikes, but are you guilty of the same approach?

HOW MANY REWRITES ARE NEEDED?

February 19, 2014 by Scott Flood

Of all the lessons I learned in my college days — at least of the ones I’ll admit to in a public post — one of the most important was the value of rewriting. A first draft is just that — the first shot at getting everything organized on the paper (or onscreen). Rewriting gives you the opportunity to refine and improve what you’ve done.

Sometimes, people ask how many times they should rewrite something, and my answer is always the same: however many times it needs. That’s not a flip answer. At times, one rewrite is enough to make something work, while other words might need to be trimmed and polished a dozen times.

A NOT-SO-COMMON LANGUAGE

February 12, 2014 by Scott Flood

After all the uproar about Coca-cola employing a commercial in which immigrants sang “America the Beautiful” in their native languages instead of English (as the grandson of immigrants, I found it touching, beautiful, and far more patriotic than the outcry), it occurred to me that most people mistakenly believe that Americans share a common language.

I learned that lesson as a child when my family was vacationing in New England. We sat down at a lunch counter, and the friendly man asked me what I wanted to drink. I asked him what kind of pop he had, and he looked confused. I repeated my question, and he genuinely asked, “What’s pop?” Surprised at his ignorance, I replied, “You know, like Coke, Pepsi …” and he grinned and said, “Oh, you mean soda!”

ACCURACY IS AN INDICATOR

February 5, 2014 by Scott Flood

To some people, worrying about misspellings and typos is a foolish waste of time. They brush it off as some kind of annoyance or a miniscule matter that isn’t worthy of their attention — and they regard writers, editors, and others who do their best to spot and eliminate those mistakes as “anal retentive.”

My favorite analogy for typos is the sales rep who shows up in a perfectly tailored Armani suit with a dazzling silk tie and a smile to match. His sales pitch is perfect and his product is worthy of your business. But this poor fellow enjoyed a corned-beef sandwich at lunch, and he didn’t notice when a dab of mustard dribbled off the sandwich and onto his tie.

FOOLS ABOUT SCHOOLS

January 29, 2014 by Scott Flood

We’ll continue our ongoing series of typos, wrong words, misspellings, and other goofs with a look at three embarrassing mistakes by media professionals who were covering education issues. There’s a particular sense of unease when mistakes creep into education coverage (or, for that matter, when materials created by schools contain mistakes).

Eagle-eyed typo spotter Steve Gutermuth shared one from the Johnson County Daily Journal. The January 19 headline for an online story on local results of Indiana’s school evaluation system read “After grades drop, school puts pencil to pape.” We’ll assume that will improve its grad.